We have a chat service within our Vivid Money app.

We’ll only ever contact you via the email address you provided when you registered with us. All of our communication will always include our official domain - @vivid.money.

All of your in-app push and SMS notifications will always come from us.

We never call our customers.

We will never reach out to you in a private message on social media.

We never communicate with customers through third parties.