You can delete a pocket by following these steps:
Tap on the pocket you wish to close
Tap on settings (cogwheel) in the top right corner
Tap “Delete Pocket”
Confirm that you wish to delete the pocket
If the pocket has a card linked to it, the app will ask you to link it to a different pocket.
You can only delete a pocket if the balance is 0.
If you have a positive balance, we will remind you to transfer the funds to another pocket. If you have a negative balance, we will ask you to top up the necessary amount. You can check here why the balance might be negative.
Once you have deleted a pocket, direct debits and credit transfers will be rejected.
If you delete the main pocket from your account, you will lose access to the account and end your business relationship with Vivid Money.
Please note that you can’t close a pocket if you have cards linked to it, and can only close the main pocket after all pockets and cards are closed.
Check here how to delete your Invest Pocket if you have one.
If you have an open Crypto Pocket, please reach out to us by chat so we can assist with closing it for you.
Tap here to find out how to transfer money between pockets.
Tap here to find out why the balance might be negative.