Depending on the plan, our customers get the following cashback amounts per month:
Standard customers get the maximum cashback of €20/month. Every card purchase gets them €0,01 where the amount is greater or equal to €1.
Prime customers receive the maximum cashback of €100/month. They get:
0.1% on all purchases
1% on purchases in offline establishments outside the European Economic Area (EEA)
3% on payments in restaurants outside EEA
Cashback offers with a selected variety of merchants and brands
Kindly note that we don't currently grant cashback for purchases made in the United Kingdom.
On top of that, our customers can also receive up to €100 Super Deals cashback by inviting their friends to join Vivid. Tap here to find out more about Super Deals.
This means that if you are a Prime customer, your total cashback can reach up to €200 monthly, and up to €120 for Standard customers. Please note that these limits apply to the original cashback amount you received. The income received from stock growth is unlimited.
Did you get less cashback than expected or nothing at all with your purchase?
If you haven’t reached your limits yet and you still haven’t received your cashback or the amount you’ve received is less than you expected, please reach out to us to provide the details of the transaction. Make sure you include the following in your message:
Date and time of purchase
Receipt of the purchase
If it was a payment in a restaurant, we also need the address of the restaurant where the payment was made.
Unfortunately, sometimes the cashback may not register on the first attempt. If this happens, message us and we will help you solve this issue.