You can open a chat right from the Vivid app or send us an email!

We’ll be happy to assist you via chat from Monday to Saturday 8:00 to 23:00.

If you prefer an email, send us a message to [email protected] and we’ll get back to you within 2 business days.

We’d also like to remind you to keep your app updated to the latest version in order to stay on top of our most recent changes and news.

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