Your app helps you keep complete control of your account. Use your app to:

  • Immediately freeze and unfreeze your card.
  • Change the PIN of your card any time you suspect that it’s been compromised.
  • Set a limit to control your spendings.
  • Request new requisites for your virtual cards any time, if you think the card details have been compromised.
  • Re-issue a metal card at any time in case you lose it.
  • Save your money into separate pockets. You can save your money in a pocket without a linked card and use additional pockets with a limited balance for online purchases.
  • Use subscription control - you can manage your subscriptions in the app and avoid unwanted subscriptions.
  • Use our security settings for your card - you can decide whether you want to allow online payments and ATM withdrawals or not.

If you lost access to your app or lost your phone, please contact us via email at blockmyaccount@vivid.money

You can find more information in this article.

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