We can reject the application for an a cryptocurrency Pocket because of the following reasons:

  1. You are not a taxpayer in Germany, France, Italy or Spain. Currently we can only provide cryptocurrency services to taxpayers in Germany, France, Italy or Spain, but we will expand to other countries soon.

  2. In the pocket opening process, we have a questionnaire about your investment experience and knowledge. Based on your answers we may conclude that our service is not appropriate for your current level of knowledge and experience in cryptocurrency investing. You can always come back at a later stage to reassess your knowledge and experience.

  3. We are required by law to conduct a check with regard to money laundering. We may request additional information or documents from you. It may happen that we are required by law to reject an account opening with you.

Did this answer your question?