To protect your Vivid Money account, we recommend that you:

  • Create a strong and unique password that contains at least eight characters. Mix things up a little - use a combination of numbers, special characters, lowercase and uppercase letters. The quirkier, the better!

  • Use biometric authentication or a PIN code to log into your account - using your fingerprint or Face ID.

  • Spread your money across different pockets:

    - To keep a large sum of money safe, we recommend setting up a separate pocket for this. If possible, don’t link any cards, or make any payment transactions using this pocket - this includes transfers, purchases, ATM withdrawals. Lastly, don’t share your pocket’s IBAN with anyone - sometimes sharing isn’t caring.

    - When you do need to make transactions and payments, we recommend creating a separate pocket and transferring money as and when you need to.

  • Set up a monthly limit for your card transactions.

  • If possible, avoid cash withdrawals from ATMs and / or online transactions.

  • Allow Vivid Money to send you push notifications so you’re always up to date on all of your latest transactions.

Learn more about security awareness here.

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