Vivid Help

Block your card from the app by tapping on the card in the Pockets screen and tapping the “Freeze” button.  

Change your Vivid Money account password, which will immediately stop all activities across your other devices.

+493091734840, from Germany or any other country.

- Block your card from the app by tapping on the card in the Pockets screen and tapping the “Freeze” button.  
- Change your Vivid Money account password, which will immediately stop all activities across your other devices.
- Call us immediately on:<br>
  +493091734840, from Germany or any other country.
  +33186655810, from France
  +34919012821, from Spain
  +390294754209, from Italy

Learn more about security awareness<a href="https://help.vivid.money/en/collections/3322290-privacy-and-security" rel="nofollow noopener noreferrer" target="_blank"> here</a>.

What should I do if I suspect any fraudulent activity in my account?

Find answers and get help from Intercom Support and Community Experts

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