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How does Vivid contact its customers?
How does Vivid contact its customers?
François avatar
Written by François
Updated over a week ago
  • We have a chat service within our Vivid Money app.

  • We’ll only ever contact you via the email address you provided when you registered with us. All of our communication will always include our official domain -

  • All of your in-app push and SMS notifications will always come from us.

An important reminder:

  • We never call our customers.

  • We will never reach out to you in a private message on social media.

  • We never communicate with customers through third parties.

Learn more about security awareness here.

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