No more waiting to start spending! With the app version 1.51 (or newer), you can top up your Vivid account instantly.

To use this feature you need one of the following:

  1. A MasterCard, Maestro, or Visa card from another bank (both Credit and Debit cards work)

  2. Apple Pay

  3. Google Pay

Ready? Depending on the option you select, follow these steps:

  • Tap “Top-up” from the main screen or in a pocket
    Please be advised that the Instant top-up feature can’t be used in Shared pockets.

  • Enter the amount you want to top up.

For the first top up using this feature* there is a €9.90 minimum regardless of your plan. The maximum amount of the first top-up varies: if you’re Stardard, you can top-up up to a maximum of €205; if you’re Prime, you can top-up your account up to €1000. Then, the minimum amount of the top up is €50. Our Standard users can top up their accounts up to a total of €200 per month and Prime users up to a total of €1000 per month.

(The month is calculated by the start date of your current plan - you can check this by clicking on your profile and then “plans”)

  • Select “Link your Card”, “Apple Pay” or “Google Pay”.

  • If you choose “Link your Card'', enter the card number, expiry date and CVV code. Then confirm the payment at the other bank’s end via 3DS or SMS. You can even save your details for future top-ups to be even faster and more convenient.

  • If you are topping up your account using Apple Pay or Google Pay, there’s no need to add any additional details. Just authorise the payment using your phone’s code or the face recognition and fingerprint features.

  • If the transaction is successful, the amount will be credited to the pocket you chose right away.

*In some countries the minimum amount for the instant top up is €100 (one hundred). Stay tuned, we’re working on making the limits mentioned above available to everyone.

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