You can use your Vivid card to withdraw money from any ATM where Visa cards are accepted. If you want to withdraw more than €50 or anything within the monthly limit stated in the app, you will not be charged any fees. For withdrawals below €50 and anything above the monthly limit, the fees will apply according to the plan (3% but not less than €1).

Month limits:

  • €1000 per month for Vivid Prime

  • €200 per month for Vivid Standard

Limits and the current remaining amount of free of charge cash withdrawal will always be stated in the plans section in the app.

Please note that some ATMs may apply their own fees for cash withdrawals. This fee will appear within the same transaction in your transaction list and typically added on top of the withdrawal amount. We have no control over these fees and we can’t reject or reverse them. You should be informed by the ATM operator before confirming your withdrawal whether additional fees apply and you should have the possibility of cancelling it.

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