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Why does it take such a long time to get through the video interview for the verification process?
Why does it take such a long time to get through the video interview for the verification process?
François avatar
Written by François
Updated over a week ago

We are currently experiencing a high volume of requests, which means the process is taking longer than usual. Please be patient and wait until an agent is available. To help you proceed faster with your verification, we recommend you to try early in the morning and later in the evening.

We apologize for the inconvenience and we'd like to thank you for your patience.

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