Vivid Help

Currently you can create a Vivid account if you reside in Germany, Spain or Italy and if you’ve got an accepted document to verify your identity. Read more about our verification process <a href="https://help.vivid.money/en/articles/5940643-how-do-i-verify-my-identity" rel="nofollow noopener noreferrer" target="_blank">here</a>.

The Vivid app is available in the German, French, Spanish and Italian Apple Store and Google Play Store.

If you live in one of the countries mentioned above and you can’t download the app, it’s possible that your App store’s region is set to a country we don’t yet support. Follow the instructions to change your settings for the Google Play Store <a href="https://support.google.com/googleplay/answer/7431675?hl=en" rel="nofollow noopener noreferrer" target="_blank">here</a> and for the Apple Store <a href="https://support.apple.com/en-us/HT201389" rel="nofollow noopener noreferrer" target="_blank">here</a>.

Where is Vivid available?

Find answers and get help from Intercom Support and Community Experts

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