Cards and Accounts

François avatar Leonard avatar Diego avatar
42 articles in this collection
Written by François, Leonard, and Diego
Cards

When will I receive my card?

Leonard avatar
Written by Leonard
Updated over a week ago

Which images can I add to my personalised card?

Diego avatar
Written by Diego
Updated over a week ago

How do I order my first card?

François avatar
Written by François
Updated over a week ago

What type of card can I order?

François avatar
Written by François
Updated over a week ago

How can I order a physical card?

Leonard avatar
Written by Leonard
Updated over a week ago

Can I set limits for my cards?

François avatar
Written by François
Updated over a week ago

Where can I find my card details to make online purchases?

François avatar
Written by François
Updated over a week ago

Can I get new card details?

François avatar
Written by François
Updated over a week ago

What should I do when I receive my card?

François avatar
Written by François
Updated over a week ago

What should I do if I don't receive my card?

François avatar
Written by François
Updated over a week ago

What should I do if I lose my card?

François avatar
Written by François
Updated over a week ago

What should I do if my card has been captured by an ATM?

François avatar
Written by François
Updated over a week ago

How do I set/change the PIN for my card?

François avatar
Written by François
Updated over a week ago

What should I do if I forget my PIN?

François avatar
Written by François
Updated over a week ago

Why has a card operation been declined?

François avatar
Written by François
Updated over a week ago

Why could I be charged for more than I filled up at a gas station?

Leonard avatar
Written by Leonard
Updated over a week ago

Why is my card blocked and how can I unblock it?

François avatar
Written by François
Updated over a week ago

What are the limits for contactless payments?

Leonard avatar
Written by Leonard
Updated over a week ago

What should I do if my contactless payment is declined?

Leonard avatar
Written by Leonard
Updated over a week ago

How can I manage my card settings?

François avatar
Written by François
Updated over a week ago

Why did I receive a Metal card instead of a Standard card?

François avatar
Written by François
Updated over a week ago

If I have a Metal card on a Vivid Standard plan, will I be able to order replacement Metal cards or additional Metal cards?

François avatar
Written by François
Updated over a week ago