Getting Started

13 articles in this collection
Written by François

Where is Vivid available?

Written by François
Updated over a week ago

Why am I not able to download the app?

Written by François
Updated over a week ago

Setting up an account

What’s the V-Tag?

Written by François
Updated over a week ago

Why can’t I onboard when I select French residency?

Written by François
Updated over a week ago

How can I open an account?

Written by François
Updated over a week ago

Does Vivid Money offer accounts with an Italian IBAN?

Written by François
Updated over a week ago

Does Vivid Money offer accounts with a Spanish IBAN?

Written by François
Updated over a week ago

Why was my application to open an account rejected?

Written by François
Updated over a week ago

Verifying your identity

Why do I need to verify my identity?

Written by François
Updated over a week ago

How do I verify my identity?

Written by François
Updated over a week ago

Why does it take such a long time to get through the video interview for the verification process?

Written by François
Updated over a week ago

Which documents can I use to confirm my identity?

Written by François
Updated over a week ago

In which languages can I confirm my identity?

Written by François
Updated over a week ago